Who we are
I.O.T. Workz Pte. Ltd. ("we", "our", or "us") operates the mobile application and related services (the “App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and website.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number (if provided by user)
- Account login credentials
b) Device & Usage Data
- Device model and operating system
- IP address
- App usage logs
- Crash reports and performance data
c) Sensor & IoT Data (if applicable)
- Data collected from connected devices such as temperature, motion, humidity, power usage, or other sensor readings
- Time stamps and device identifiers
2. How We Use Your Information
We use collected information to:
- Provide and operate the App services
- Monitor system performance and reliability
- Send alerts and notifications
- Improve user experience and system functionality
- Provide customer support
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data.
We may share data only in the following cases:
- With service providers (cloud hosting, messaging, analytics) strictly for app operation
- When required by law or government authorities
- To protect our rights, safety, or property
All third-party services are required to maintain confidentiality and security.
4. Data Storage & Security
We implement reasonable technical and organizational measures to protect your information, including:
- Encrypted communication
- Secure cloud storage
- Access control
However, no system is 100% secure. We cannot guarantee absolute security.
5. User Rights
You may:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent (where applicable)
Please contact us using the details below.
6. Permissions Used by the App
Our App may request access to:
- Internet (for data communication)
- Notifications (for alerts)
- Location (only if required for device mapping or tracking features)
- Storage (for logs or exported reports)
These permissions are used strictly to provide App functions.
7. Children’s Privacy
Our App is not intended for children under 13 years old.
We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
I.O.T. Workz Pte. Ltd.
Email: enquiry@iotworkz.sg
Website: www.iotworkz.sg
